Procore users' networks might flag email from Procore as spam based on security filters enabled for that network. If this occurs, emails don't reach the intended recipients. Since timely and reliable email correspondence is a critical component of managing any construction project, it's important to understand Procore's own anti-spam techniques, as well as the actions you can take to ensure reliable communication with everyone working on your project.
Since there is no way to control how an individual email recipient configures their email filtering settings, it's impossible to guarantee that an email will always reach a recipient's inbox instead of their own spam folder. However, there are certain anti-spam techniques that can help ensure that your emails are not accidentally filtered out.
Procore leverages the technology of several third-party providers for the reliable distribution and delivery of all emails from the Procore system.
Procore uses dedicated IP addresses for sending emails, which means we maintain total control of their use and reputation. For a list of IP addresses, see Why can't I receive email from Procore?