Why did a 'possible relationship inconsistencies' error appear when exporting a Commitment Variation to Sage 300 CRE?

Issue

While exporting a Commitment Change Order (CCO) from Procore to Sage 300 CRE® a "possible relationship inconsistencies" error message displayed. What happened and how do I fix it?

Solution

This issue has been reported to occur when a task in the Sage 300 CRE® system quits unexpectedly. Troubleshooting must be performed in Sage 300 CRE®. For troubleshooting steps, visit the Sage Knowledgebase.

See Also  


If you need additional troubleshooting assistance after completing the steps in the above article, please contact Support.