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About 4 results
  • What is an incident?
    https://en-au.support.procore.com/faq/what-is-an-incident
    Answer As it relates to the Procore Platform, an incident is an event that could lead to a loss of or disruption to the application's operations, services and functionality. When our systems behave in...Answer As it relates to the Procore Platform, an incident is an event that could lead to a loss of or disruption to the application's operations, services and functionality. When our systems behave in ways that diverge from our expectations about how we think they should behave. See https://status.procore.com to track overall system status by service and subscribe to updates. Looking for information about 'incidents' in a Procore project? See the Incidents tool.
  • What is maintenance?
    https://en-au.support.procore.com/faq/what-is-maintenance
    Answer Maintenance refers to a state when the Procore platform is taken offline for a pre-planned period of time to allow for critical updates. For Procore-wide programd maintenance we provide no less...Answer Maintenance refers to a state when the Procore platform is taken offline for a pre-planned period of time to allow for critical updates. For Procore-wide programd maintenance we provide no less than three days in-app notice. See https://status.procore.com to track overall system status by service and subscribe to updates. See Also What is Procore's availability?
  • What is Procore's availability?
    https://en-au.support.procore.com/faq/what-is-procores-availability
    Procore anticipates that potential disasters could take the form of one or more types of events: The Procore platform can service customer requests via a browser, mobile device or API endpoint. Availa...Procore anticipates that potential disasters could take the form of one or more types of events: The Procore platform can service customer requests via a browser, mobile device or API endpoint. Availability (uptime) refers to the entire platform, not tool-specific incidents. Procore's monthly availability service level agreement (SLA) target percentage is 99.9%. This does not account for third-party dependencies that are required for our system availability.
  • What is Procore's unavailability?
    https://en-au.support.procore.com/faq/what-is-procores-unavailibility
    Answer Unavailability is the inverse of availability. The platform will not service customer requests (What is Procore's availability?) either wholly or via individual components. See https://status.p...Answer Unavailability is the inverse of availability. The platform will not service customer requests (What is Procore's availability?) either wholly or via individual components. See https://status.procore.com to track overall system status by service and subscribe to updates.