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Procore Support (en-au)

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Our dedicated Customer Support Team takes pride in providing all of our users world-class support. Let's chat!

 


Have you searched our Knowledge Base?

To help our Customer Support Team troubleshoot the issue, please complete the following form to submit a support ticket. If possible, please include the URL of the page where you are experiencing the problem.  (i.e. copy & paste the full 'https://' web address string from your web browser.)   Thanks for your help!

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My Procore Application
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Contact Technical Support 

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Live Chat | Email | Phone

US: 833-277-6267 (toll-free)
AU: +61 1 800 431 456 (toll-free)
NZ: +64 800 005 210 (toll-free)
support@procore.com
 

Access to our US-based customer support team is available for FREE to all Procore users.

How do I set up my Procore account?
Why are my drawings not uploading?
How do I redistribute a submittal?
How do I recover a previously deleted file?

Support North America

Live Chat and Email
Monday - Thursday, 24 hrs
Friday, 12AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 12AM (PDT)

Phone
Monday - Thursday, 24 hrs
Friday, 12AM - 9PM (PDT)
Saturday, 7AM - 6PM (PDT)

Sunday, 7AM - 12AM (PDT)

Support Australia & New Zealand

Live Chat and Email
Monday - Friday, 24 hrs
Saturday, 12AM - 4PM (AEST)

Sunday, 12AM - 1PM (AEST)

Phone
Monday - Friday, 24 hrs
Saturday, 12AM - 4PM (AEST)

Sunday, 12AM - 1PM (AEST)

Support United Kingdom & Ireland

Live Chat and Email
Monday - Friday, 24 hrs
Saturday, 12AM - 5AM (GMT)
Saturday, 3PM - Sunday, 2AM (GMT)

Sunday, 3PM - 12AM (GMT)

Phone
Monday - Friday, 24 hrs
Saturday, 12AM - 5AM (GMT)

Saturday, 3PM - Sunday, 2AM (GMT)
Sunday, 3PM - 12AM (GMT)