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Procore Support (en-au)

Getting Started with Procore

Welcome to Procore!

We know it can be challenging to learn new software. Here are several resources that will help you get the most out of Procore. This guide will walk you through the training resources that will help you get started using Procore. Access to all of Procore's help and support resources is only a click away!

Log In to Procore

If you are new to Procore, look for an email with the subject line "Welcome to Procore!" and click Get Started. From there, you can create your password and then access the company accounts and projects you have been added to.

If you already have a Procore account and have been added to a new company account or project, look for an email with the subject line "You've been invited to [Company Name or Project Name] in Procore" and click Accept Invitation. From there, you can log in to Procore and access the new company account or project you have been added to.

See How to Log in to Procore Web ( for more information.

welcome-to-procore-email.png project-invitation-email.png

Get Certified

Procore Certified certificate

About Procore's Certification Program
Procore offers both foundational and role-based training courses that teach you how to successfully use Procore on any construction project. Courses are self-paced and consist of tool-specific training videos, interactive modules, diagrams, best practices and quizzes. 

Upon successful completion of each course you will earn a Procore Certified certificate that you can add to your LinkedIn profile and share your accomplishment with your professional network.


Role-based training

Role-based Training
Enroll in one of Procore's role-based certification courses for a more job-specific training experience.

Course curriculum is based upon your company type and job role (e.g. Project Manager, Site manager, Architect, etc.). Browse our different course catalogs to find the course that best fits your learning objectives. All courses are free. Access to a paid Procore account is not required.

Go Mobile

Download Procore's Mobile Application

The best way to use Procore on a worksite is by installing our mobile application on your smartphone or tablet. Stay in-sync with your project team at all times regardless of whether you're in the office or on a worksite. You can even work in offline mode where all of your data automatically syncs with Procore once a network connection is re-established.

 Download Procore for iOS
 View Download Instructions
 Download Procore for Android
View Download Instructions

Stay Informed

Help Resources
Click the icon-app-support.png icon to access available training resources and contact Procore’s Support Team. You can also leave us helpful feedback and suggestions. 

Help resources

Click the icon-app-notifications.png icon to learn about new features and enhancements. Be sure to check the Notification Centre often to stay informed about recent improvements.

Notifications menu

View Support Documentation

Procore support site
Procore's Support Site
Find a variety of support articles including step-by-step tutorials, answers to frequently asked questions, training videos, release notes and more.

  • User Guides
  • Tutorials
  • Training Videos
  • FAQs
  • Best Practices  
  • Role-based Learning Paths
  • Workflow Diagrams
  • Product Releases
  • User Permission Matrices

Learn More

Free Training

Give your team access to free live training with one of Procore's Customer Success Managers. These presentations cover one of our tools in-depth and allows you to submit questions in a small class setting.

Sign-up today!

Innovation Labs

Work with Procore to build the next generation of our products. 
Through a collaborative innovation process at Procore’s global headquarters, visitors work closely with engineers, designers and product managers to develop creative solutions to common problems faced in construction management.

Sign-up today!


Procore Workshops are hands-on training sessions to help you get the most from our platform. Workshops provide an opportunity to network, receive in-person, tool-based training and deep dive into the Procore product. Strategic Advisors and Product Managers will provide you with three in-depth trainings on how to best leverage Procore and an Innovation Lab will be open where you can work alongside engineers to build out Procore.

Sign-up today!

Training Webinars

Webinars are held regularly during business hours. Each webinar lasts 1 hour and is presented by someone from the Procore team, along with an industry professional. Webinars are designed to provide thought leadership and best practices to help you and your team learn more about Procore and the construction industry in general. You can submit questions and get answers in real time using online chat.

Sign-up today!

Procore eBooks

Provide industry training on the most recent topics in the construction industry. Choose from a variety of topics from Construction Forecasts for the current year to submittal best practices.

View eBooks

Contact Technical Support

To submit a ticket to Procore's Customer Support team, please complete the following form.

If applicable, please include a link to the Procore page where you are experiencing the problem. Copy and paste the full web address string starting with https:// from your web browser into the Related Procore URL field below. Thank you!

What can we help you with today?
My Procore Application
My ERP Integration
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Other Ways to Connect

  Procore Community

See if someone else has already answered your question by searching the Procore Community. The Procore Community is a great place to connect with fellow Procore users and find answers, ideas, articles, and best practices.

  Customer Support

If you need additional troubleshooting or technical help, our dedicated Customer Support team takes pride in providing world-class support.

  Live Chat

Monday - Friday, 24 hrs
Saturday, 12 AM - 4 PM (AEST)
Sunday, 12 AM - 1 PM (AEST)

 Email Us

Monday - Friday, 24 hrs
Saturday, 12 AM - 4 PM (AEST)
Sunday, 12 AM - 1 PM (AEST)

 Call Us

Monday - Friday, 24 hrs
Saturday, 12 AM - 4 PM (AEST)
Sunday, 12 AM - 1 PM (AEST)