How do items in Procore appear on the map?
Background
Procore Maps seamlessly integrates your project images within an easy-to-navigate map, available at your fingertips anytime, anywhere. View items on an interactive map to quickly understand work status and minimise delays.
Answer
Procore Maps uses the location information from the photo, or photo attached to an item, to place it on a map automatically. This location information comes from the device's GPS. If the device's location services are off, this information won't be saved. Please note that this data can also be stripped by email or by some web browsers and the photo will be designated as “unmapped” with no latitude, longitude values. To map an unmapped item, see Add Item Pin to Map.
Why aren't my items showing up in the right location?
All photos appear on the map based on the location data in the photo. If the photos do not appear on the map, it is likely, that the photos do not contain location data. To confirm that your photos collect location data when you are capturing photos, you must enable location tracking on your device. See Android Location Data and iOS Location Data.
However, sometimes a mobile device's location services are inaccurate due to issues like lag in location syncing or poor geographic coverage. While Procore cannot improve your device's accuracy, you can purchase third-party devices to enhance it.
Tip
You can manually move items on the map. See Move Item Pin on the Map.Can I see mapped data on inactive projects?
Typically, yes. Any newly created items with photos that have EXIF data are automatically mapped on projects, regardless of project status.
However, if your project was inactive prior to Maps becoming generally available on January 22, 2025, your mapped data may not be available. If you need to see mapped data for these projects, please contact Support.