To view a correspondence item using an Android mobile device.
What user roles can view which types of correspondence items? Show/Hide
User Role | Correspondence Item Settings | ||||||||
---|---|---|---|---|---|---|---|---|---|
Draft | Draft and 'Private' | Draft and 'Super Private' | Open | Open 'Private' | Open and 'Super Private' | Closed | Closed and 'Private' | Closed and 'Super Private' | |
Creator | |||||||||
Assignee | |||||||||
Distribution List Member | |||||||||
Received From | |||||||||
No Role | 1 | 1 | 1 | 1 | |||||
Correspondence Type Admin | 2 | 2 |
1 Users with the 'View Private Items Accessible to Users within Same Company' granular permission enabled on their permissions template can view 'Open' or 'Closed' correspondence item marked 'Private' or 'Super Private' if another user in their company (including them) is the correspondence item's creator, an Assignee, a Distribution List member or added in the Received From field on the item.
2 Users with 'Admin' level permissions on the correspondence type can view 'Super Private' correspondence items ('Open' or 'Closed') if they are (or another user in their company is) the correspondence item's creator, an Assignee, a Distribution List member or added in the Received From field on the item.