Defects
Defects
Overview
This section provides a guide for logging and tracking items of incomplete works in the lead up to completion, logging defects upon inspection of completed works then inspecting and closing out rectified defects.
Responsibilities
The Defects tool is to be used with following general delineation of functions:
Fletcher Industrial Development / Consultants
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Raise Defects
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Close Defects
Contractor
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Action Assigned Defects
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Respond to Defects
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Update Defects Status
Things to Consider
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Fletcher Industrial Development may elect to produce QR Codes based on Locations. These QR Codes can be scanned on the Procore Mobile App to quickly prefill the Location every time a Defect is logged.
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Defect Types can be created to delineate and quickly filter different items. Two standard types that are typically used in the defecting process:
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Incomplete Works – This allows Fletcher Industrial Development to assign to their Contractors an Incomplete Works List in preparation for a completion deadline. The items of work may not be defective at this point in time but this tool can be used effectively to create a hit list and track its status.
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Defective Works – This is typically used for items of work that are either a) incomplete when they have been claimed to be or should be complete, or b) defective in any way.
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Guide
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Detailed Steps |
Support Links |
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Responding to a Defect Using the Procore Mobile App, select the Defects List tool and click on the defect item in question. Update the status of the Defect by changing to “Ready for Review” and add any relevant comments / supporting photos etc. |
Handy Tips
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When taking a photo of a defect, use the photo mark-up tool to give clarity to the exact issue being raised in the photo.
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If more than one person is assigned to a Defect item, accountability can be unclear. Where a defect has multiple elements of responsibility, it is recommended to break these out separately as stand-alone defects and assign responsibility accordingly.
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Use the “talk to text”
button when filling in Descriptions on Defects. Talk at your device and let it convert it to text. The more you use this, the better it gets at recognizing your voice.
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Defects that are in complex locations should be accompanied by a Punch Pin mark-up on the relevant Drawing. This will give clarity on its specific location and allow the Contractor to efficiently find / rectify the issue.