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Procore Support (en-au)

Procore Android App: No Longer Providing Updates for Android 9

This announcement represents a single point in time. Future releases may impact the information below.
Announced: April 28, 2023


Updated Software Requirements for the Procore Android App

As Procore strives to provide the best experience for customers, support will be ending for Android 9.0 as of May 30, 2023 and the software requirement for the Procore Android app will be updated to Android 10 or later. This means that in order to continue receiving the latest updates for the Procore app, you must have Android 10 or later running on your mobile device. After May 30, 2023, the Procore app will not be able to be downloaded to any mobile devices running Android 9.0 or earlier. Android 9 was released in August 2018. This operating system is no longer supported and does not receive new security updates from Google.

What happens if my device is still on an older version of Android?

While you can still use an older version of the Procore app if it was already downloaded to your device, we recommend using the latest versions of Android software and the Procore app for the best stability, security and feature compatibility. If your device remains on Android 9.0 or earlier, you will not be able to upgrade to the newer app versions of Procore.

  • At a minimum, we recommend that you update your device to at least Android 10 (released in September 2019) so that you can continue to receive Procore app updates.
  • If possible, update your supported device to Android 13 to maintain the highest level of support by both Android and Procore.
  • If you have a device not supported by Android 10 or later, you may consider replacing the device with one that is supported.

How do I update my device?

For steps on how to update your device to a later version of Android, see Google's support article on checking and updating your Android version icon-external-link.png

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