Professional Services Offerings
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Implementation and Service Packages
Service Name | Details | Duration | Cost |
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Advise Package | This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 12 weeks with Procore. In this package, the Procore team is available to advise your Procore Committee during the implementation period as you rollout and train your teams. All services included in this package expire 12 weeks after service start date. | 12 Weeks | $6,450 AUD |
Consult Package | This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 18 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you on how to make Procore work for your business, and will assist with implementation, training and rollout. All services included in this package expire 18 weeks after service start date. | 18 Weeks | $15,250 AUD |
Deliver Package | This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 24 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 24 weeks after service start date. | 24 Weeks | $28,250 AUD |
Expand Advise Package | This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. | 6 Weeks | $3,800 AUD |
Expand Consult Package | This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. | 10 Weeks | $6,450 AUD |
Expand Deliver Package | This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription. | 14 Weeks | $10,875 AUD |
Custom Professional Services (Statement of Work) | Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services. | Varies | Varies |
Custom Integration Development & Support | Procore-provided custom integration development. Best for clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply. | Varies | Varies |
Add-on Services
Service Name | Details | Duration | Cost |
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Implementation Manager Services | 30-day access to a named Implementation Manager. Usually helpful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics, and ad hoc Q&A. | 30 Days | $4,500 AUD/30 Days |
Implementation Extension | 30-day extension of Implementation Manager services in cases where implementation extends beyond the typical timeframe. Includes 5 hours of consultation calls and an additional 3.5 hours of administration time. | 30 Days | $2,500 AUD/30 Days |
Procore Consulting Services | Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Purchased in 5-hour blocks, including 4 hours of consulting calls and 1 hour of administration time for preparation and follow-up. Refer to this page for examples of how these services can be used. |
12 Months | $1,500 AUD/5 Hours |
Just in Time Training (JITT) | Virtual training with a Procore Industry expert. Includes 6 hours of training and up to 2 hours of planning and follow-up documentation. Training will be delivered in a minimum of 2-hour increments over 1-2 consecutive days. Refer to this page for examples of how these services can be used. |
12 Months | $3,000 AUD/8 Hours |
Remote Admin Services | Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog | 12 Months | Varies - Statement of Work required |
Analytics Consulting Services |
Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks.
Consulting / Training
Development
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12 Months | $1,500 AUD/5 Hours |
Procore Custom Solutions | Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled. | 12 Months | $1,500 AUD/5 Hours |
Integration Consulting Services | Virtual integration consulting services with Procore's Technical Services team. Best for clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant. | 12 Months | Statement of Work required |
Onsite Training | Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses. | 12 Months | $5,500 AUD/Day (Statement of Work required) |