Professional Services Offerings

Last updated
Save as PDF

Looking for additional help and resources?
Procore's Customer Success team is dedicated to the success of each client. We understand that each client has unique business needs, timelines and challenges. As such, the following professional services may be purchased as optional, add-on service products to ensure that you are receiving the maximum benefit of the Procore platform and all of its features.

Implementation and Service Packages

Service Name	Details	Duration	Cost
Advise Package	This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 12 weeks with Procore. In this package, the Procore team is available to advise your Procore Committee during the implementation period as you rollout and train your teams. All services included in this package expire 12 weeks after service start date.	12 Weeks	$6,450 AUD
Consult Package	This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 18 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you on how to make Procore work for your business, and will assist with implementation, training and rollout. All services included in this package expire 18 weeks after service start date.	18 Weeks	$15,250 AUD
Deliver Package	This package is designed to help you achieve a faster time to value and get you off to a strong start during the first 24 weeks with Procore. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 24 weeks after service start date.	24 Weeks	$28,250 AUD
Expand Advise Package	This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, the Procore team is available to advise your Procore Committee during the implementation period, as you rollout and train your external teams and projects. All services included in this package are available for 6 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription.	6 Weeks	$3,800 AUD
Expand Consult Package	This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to consult with you, on how to make Procore work for your business, and has been assigned some available hours to assist you with implementation and training. All services included in this package is available for 10 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription.	10 Weeks	$6,450 AUD
Expand Deliver Package	This package is designed to help you achieve a faster time to value and get you off to a strong start with your new Procore solutions. In this package, you will receive tailored best practice implementation advice to meet your business needs. The Procore team is there to not only consult but help deliver your desired outcomes through partnership in product configuration and training. All services included in this package expire 14 weeks after service start date. Note: This package is only available for Procore customers adding additional products to their subscription.	14 Weeks	$10,875 AUD
Custom Professional Services (Statement of Work)	Custom bundle of multiple services (outlined below) based on business needs. Also used for Technical Services such as Custom Integration Development & Support, as well as Integration Consulting Services.	Varies	Varies
Custom Integration Development & Support	Procore-provided custom integration development. Best for clients who do not have internal technical resources and need Procore integration development resources. Note: requires a custom statement of work and scoping performed by the Technical Services team. Yearly Support & Maintenance fee will apply.	Varies	Varies

Add-on Services

Service Name	Details	Duration	Cost
Implementation Manager Services	30-day access to a named Implementation Manager. Usually helpful for onboarding new regions or new project teams. Includes configuration and setup assistance, weekly product consultations and progress calls, metrics, and ad hoc Q&A.	30 Days	$4,500 AUD/30 Days
Implementation Extension	30-day extension of Implementation Manager services in cases where implementation extends beyond the typical timeframe. Includes 5 hours of consultation calls and an additional 3.5 hours of administration time.	30 Days	$2,500 AUD/30 Days
Procore Consulting Services	Virtual consulting services with Procore resources such as Strategic Product Consultants and Training Management Specialists. Common uses include deep-dive virtual consulting for the Procore suite of tools and custom Procore reporting. Purchased in 5-hour blocks, including 4 hours of consulting calls and 1 hour of administration time for preparation and follow-up. Refer to this page for examples of how these services can be used.	12 Months	$1,500 AUD/5 Hours
Just in Time Training (JITT)	Virtual training with a Procore Industry expert. Includes 6 hours of training and up to 2 hours of planning and follow-up documentation. Training will be delivered in a minimum of 2-hour increments over 1-2 consecutive days. Refer to this page for examples of how these services can be used.	12 Months	$3,000 AUD/8 Hours
Remote Admin Services	Account configuration/setup and data entry services with Procore's Remote Admin Services team. Available services include configuration of company and project settings; creation and setup of new projects; and a variety of data entry services, including project backlog	12 Months	Varies - Statement of Work required
Analytics Consulting Services	Virtual consulting services with Procore Analytics Developers, Implementation Specialists. Common uses include Procore Analytics deep-dive familiarization and training, custom report development, and out of the box report modifications. Purchased in 5-hour blocks. Consulting / Training Familiarization & training Governance, minor report modifications Data discovery Helping clients understand the correlation between where their data is captured in Procore and how it can be accessed in Analytics Development Report recreation (most common) “We want you to recreate this internal report” Format changes Creativity around export limitation Slick functionality, buttons, bookmarks Build from scratch Merge data from different systems	12 Months	$1,500 AUD/5 Hours
Procore Custom Solutions	Development time for building custom forms, workflows, and tools for the Procore platform. Purchased in 5-hour blocks. Work performed by Procore's Custom Solutions team. Screen reader support enabled.	12 Months	$1,500 AUD/5 Hours
Integration Consulting Services	Virtual integration consulting services with Procore's Technical Services team. Best for clients who are building a custom integration between another system/environment and Procore. This service provides great value and expertise whether you have your own internal technical resources or are working with a third-party integrations consultant.	12 Months	Statement of Work required
Onsite Training	Onsite strategic consulting or training with the client, delivered by Procore's Strategic Product Consultants. Flat fee per day, which includes travel expenses.	12 Months	$5,500 AUD/Day (Statement of Work required)