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Procore Support (en-au)

Enable Weather Delay Alerts for a User's Phone or Email

Objective

To enable weather delay alerts for a person's Procore user account using the Project level Directory tool. 

Things to Consider

  • Required User Permission:
    • To configure a weather delay alert for a project user, 'Admin' level permission on the project's Directory tool.
  • Requirements:
  • Additional Information:
    When a user triggers a weather delay alert in Site Diary tool, the system sends alert messages as follows:
    • For weather delay alerts by phone, the system dials the user's telephone number. Then, the following occurs:
      • If the user answers the call, a robotic voice alerts the user of the weather delay and identifies the project by name.
      • If the user declines the call, the system alerts the user of the weather delay by leaving a voice mail message.
      • If the user misses the call, the system alerts the user of the weather delay by leaving a voice mail message.
    • For weather delay alerts by email, the system sends an email message to the address on the user's record.
      Note: The system does NOT send alerts to users when a weather delay is removed or cancelled from the Site Diary tool. 

Demo

enable-weather-alerts.gif

Steps

  1. Navigate to the project's Directory tool.
  2. Click the Users tab.
  3. Locate the desired user in the list. Then click Edit.
  4. Under General Information, ensure these entries are valid:
    • Email Address. Ensure the desired email address appears in this field. An entry in this field is required in order to save the record. 
    • Mobile Phone. Enter a valid mobile number in this field. To receive phone call alerts about weather delays, you must enter a valid mobile number in this field. 
  5. Scroll to the bottom of the page. Under the 'Default Email Notifications' area:
    • Weather Delay (via email). Mark this tickbox to receive weather delay alerts at the address specified in the Email Address field. 
    • Weather Delay (via phone). Mark this tickbox to receive weather delay alerts via phone call at the number specified in the Mobile Phone field. 
  6. Click Save.
    The following illustration shows you an example of the email-based weather delay alert. 

    weather-delay-email.png

See Also

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