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Procore Support (en-au)

Send Defect List Items

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To email defect list items that are ready to be sent.

Things to Consider

  • Required User Permissions
    • 'Admin' permissions on the project's Defect List tool.
      Note: 'Read Only' level users cannot be assigned to a defect list list item.
    • 'Standard' permissions on the project's Defect List tool for users who are listed as Default Defect Item Managers in the Defect List configuration settings, see Configure Advance Settings: Defect List
  • Additional Information:
    • The defect list item must have already been created and saved before it can be sent.
    • You can choose to either have all defect list items emailed simultaneously to all assignees listed on each item or you can choose to email individual defect list list items separately from one another.
    • Once an initial notification has been sent, selected Assignees will receive daily notifications of overdue items via email; email notifications will end after 45 days. 


Send all Defect List Items

To send all pending defect list items, follow the steps below:

  1. Navigate to your project's Defect List tool. ​​​​​
  2. Choose from the following options in the orange banner:
    • Click Send All to send all pending defect list items. 
    • Click Send Mine to send only the defect list items you've created.
      Note: The Send All and Send Mine banners only show on the Defect List tool if the defect list item has an assignee. Additionally, the Send Mine button will only appear if there are defect list items that you created that are ready to be sent.
  3. Once you click Send, the 'Date Notified' column on the list page will update to reflect the current date (i.e. the day you sent the email). This allows you to record and track the date of notification.

Email individual Defect List Items

To forward defect list items to people in your directory who were not included in the item's original distribution, follow the steps below. 

  1. Navigate to your project's Defect List tool.
  2. Click Edit next to the item you want to email.
  3. Click the Email tab under the defect list item's title.
  4. Click New Email.
  5. Enter the relevant information into the email template. 
  6. Click Send.
    ​​​​​​Note: The individual included in the 'To' field will receive an email alerting them of the item and its details.