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View Threaded Replies within a Conversation (Beta)

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 In Beta
The Conversations tool is currently in beta. For more information, see Getting Started with Procore Conversations and How do I opt in to the beta for Procore Conversations?

Objective

To view threaded messages within the Conversations tool.

Background

A message thread allows you to create organised discussions related to specific messages within a conversation. You can reply to a message in a thread and mention users to help keep a conversation focused to one area.

Things to Consider

  • Required User Permissions:
    • You must exist in a project's Directory tool.
      Note: If you are viewing a conversation for an item, you must have permission to view the item.

Steps

  1. Navigate to the Conversations tool in Procore.
    OR
    Navigate to the item in Procore that has a conversation started. See Go to an Item in Procore from the Conversations Tool.
  2. Locate the conversation that you want to view.
    Messages with threaded replies have a 'reply' link that shows the number of replies for the message.
  3. Click the reply link for the message you want to view replies for.
    conversations-view-replies.png
    This opens the Thread side panel, which shows any messages related to the original message.
     
  4. Optional: Send a message within the thread if necessary. See Reply to a Message in a Thread within a Conversation.
  5. When you are ready to close the thread, click the x icon.