Complete Subcontractor Progress Claims with DocuSign®
Objective
To complete the electronic signature process for a subcontractor progress claim using the Procore + DocuSign® integration.
Background
After a project team member or your downstream collaborator creates a subcontractor progress claim for a commitment, Procore users with a DocuSign® account can prepare a DocuSign® envelope for the progress claim to send to the appropriate recipient(s) to request a signature.
Things to Consider
- Required User Permissions
- Once you log into your DocuSign® account from Procore, you will NOT need to sign in again until the login token expires. Once expired, the 'Re-Authentication Required' banner appears in Procore. To learn more, see What do the different DocuSign® banners in Procore mean?
- To complete the steps below, the progress claim must be in Approved, Approved as Noted or Pending Owner Approval status.
Additional Information:
Prerequisites
- Create a subcontractor progress claim using one of these options:
- Assign an 'Invoice Contact' to the commitment associated with the progress claim. See Add Progress Claim Contacts to a Purchase Order or Subcontract.
- Place the progress claim into the Approved, Approved as Noted or Pending Approval status. See What are the default statuses for Procore progress claims?
Steps
- Send a Subcontractor Progress Claim to DocuSign® or Bulk Send Subcontractor Progress Claims to DocuSign®
- Log in to DocuSign®
- Prepare the DocuSign® Envelope
Send a Subcontractor Progress Claim to DocuSign®
This step shows you how to open a subcontractor progress claim in Procore.
- Navigate to the project's Commitments tool.
- Under the Contracts tab, do the following:
- In the 'Contracts' table, locate the subcontract that contains the progress claim to sign.
- Click the Number link to open the subcontract.
- In the subcontract, click the Progress Claims tab.
Note
To send a subcontractor progress claim to DocuSign®, it must be in one (1) of these statuses: Approved, Approved as Noted or Pending Owner Approval. - In the Progress Claims (Commitment progress claims) table, locate the progress claim and click View.
- Review the progress claim and make any edits as needed.
- When you are ready to send the progress claim to DocuSign©:
BETA If you are using the beta subcontractor progress claim experience, click Send with DocuSign at the top of the page.
LEGACY If you are using the legacy subcontractor progress claim experience, click Update & Set Up DocuSign at the bottom of the page.
Bulk Send Subcontractor Progress Claims to DocuSign®
If you have 'Admin' level permissions on the project's Commitments tool, you can also use the project's Invoicing tool to send progress claims to DocuSign® in bulk.
Log in to DocuSign®
Prepare the DocuSign® Envelope
Once you are logged into the DocuSign®, the 'Upload a Document and Add Envelope Recipient' page appears. Complete these steps:
- Add Documents to the Envelope
- Add Recipients to the Envelope
- Add a Message to All Recipients
- Preview the Signature Fields & Send the Envelope
Add Documents to the Envelope
The following Procore information automatically populates the DocuSign® envelope:
- A PDF copy of the progress claim is automatically added to the 'Add Documents to Envelope' section.
- The required signature boxes for each 'Role' on the progress claim. For example, the Head Contractor or Subcontractor whose contract is affected by the progress claim. This includes each users 'Name' and 'Email Address.' See Add Recipients to the Envelope below.
You have the option to add other documents as follows:
- Optional: If you want to add additional documents to the envelope, choose one of the available options under the 'Add Documents to the Envelope' section:
Note
The available options in the 'Add Documents to the Envelope' section are developed and maintained by DocuSign®. To learn how to use DocuSign®, Procore recommends reviewing the content on support.docusign.com.- Upload
- Use a Template
- Get From Cloud
Add Recipients to the Envelope
To add recipients to the envelope:
- Under 'Add Recipients to the Envelope', keep the default recipient blocks, their names and their email addresses. This data is added to the envelope automatically by the Procore+DocuSign® integration. If the data was specified in Procore, the values in the 'Name' and 'Email Address' fields of the recipient blocks correspond to these fields in Procore:
- Subcontractor. This is the individual designated in the 'Architect/Engineer' field of the commitment associated with the subcontractor progress claim.
- Head Contractor. This the individual who is designated in the 'Primary Contact' field in the Project Directory for the company designated in the 'Contractor'' field of the commitment associated with the subcontractor progress claim.
Add a Message to All Recipients
Preview the Signature Fields & Send the Envelope
The next step is to preview the signature fields on the PDF. The signature fields correspond to the roles in Procore. For example, the Head Contractor and Subcontractor who are parties to the contract with the progress claim. These fields are automatically added to the DocuSign® envelope by the Procore + DocuSign® integration.
- Scroll to the bottom of the progress claim PDF to view the signature fields. An example is pictured below.
- Keep the existing signature fields. These fields are automatically populated by Procore and keeping them in their default positions ensures the signature workflow for the Procore application functions as expected.
- Optional: Add any 'Standard Fields' to the form as desired.
Note
The options in the 'Standard Fields' area are developed and maintained by DocuSign®. To learn how to use DocuSign®, Procore recommends reviewing the content on support.docusign.com. - When you are ready to collect the specified signatures, click Send.
DocuSign® sends the envelope to the specified recipients. Recipients can then continue with the Next Step.Tip
Are you manually changing the status to 'Out for Signature' after sending it to DocuSign®? If you decide to change the progress claim's status to 'Out for Signature' in Procore after sending the progress claim to DocuSign® (remember, you can only send progress claims to DocuSign if they are in the Approved, Approved as Noted or Pending Owner Approval status), you will need to manually change the progress claim status in Procore back to the appropriate approved status after the DocuSign® signature process is complete.